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Customer Rights

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oldfashionedgal

Junior Member
What is the name of your state? New Jersey

Do you have any rights as a customer in(side) of a store? Does anyone in the store (owner, manager, sales associate) have the right to say "get out of this store" ? This is not a chain store. A customer was embarrassingly told that they had to "get out" because the store employee didn't (apparently) like to "tone" in which the customer asked if they were "going to be helped." The customer was waiting to be helped for 5-6 min previously while they were walked passed and ignored by the staff. The employee not only told the customer to get out...but was escorting them to the door. The customer didn't refuse to leave, didn't use profanity, and didn't call anyone a name. The employee's tone and voice level was well over the customers?What is the name of your state?
 


JETX

Senior Member
First, what does ANY of this have to do with "arrests, searches, warrants and procedures"??

oldfashionedgal said:
Do you have any rights as a customer in(side) of a store?
Not really. You are a 'guest' in their establishment and have no more 'rights' than if you were in my house at my invitation!!

Does anyone in the store (owner, manager, sales associate) have the right to say "get out of this store" ?
Yep.

This is not a chain store.
Not relevant.

A customer was embarrassingly told that they had to "get out" because the store employee didn't (apparently) like to "tone" in which the customer asked if they were "going to be helped." The customer was waiting to be helped for 5-6 min previously while they were walked passed and ignored by the staff. The employee not only told the customer to get out...but was escorting them to the door.
Okay. As is THEIR right.

The customer didn't refuse to leave, didn't use profanity, and didn't call anyone a name. The employee's tone and voice level was well over the customers?
Not relevant. There is NO statutory obligation for anyone to use profanity or call names or refuse to leave before being 'evicted'.

The customer has the RIGHT to take his/her business elsewhere in the future.
 

gawm

Senior Member
oldfashionedgal said:
What is the name of your state? New Jersey

Do you have any rights as a customer in(side) of a store? Does anyone in the store (owner, manager, sales associate) have the right to say "get out of this store" ? This is not a chain store. A customer was embarrassingly told that they had to "get out" because the store employee didn't (apparently) like to "tone" in which the customer asked if they were "going to be helped." The customer was waiting to be helped for 5-6 min previously while they were walked passed and ignored by the staff. The employee not only told the customer to get out...but was escorting them to the door. The customer didn't refuse to leave, didn't use profanity, and didn't call anyone a name. The employee's tone and voice level was well over the customers?What is the name of your state?
Maybe you'll learn to be more polite when you ask for help!:p
 

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