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Originally Posted by amrooz What is the name of your state? Kentucky.
My wife was involved in a car accident in which she was not at fault. The other driver's insurance totalled our car and offered to pay us 3400$ for a Mitsubish Mirage DE 2000 with 130000 miles. The Kelley blue book suggested that the suggested retail value of the car is 5700$ with the 130000 miles. I saw a number of used cars similar to mine and they want 5700++. What shall I do folks? I argued with the insurance representative and he told me that we go by the actual car value after doing market research. I did not accept the offer. Please I want your advice.
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The offer is fair only if you think it is fair. You do have a right to refuse their offer as you did. I would also get other quotes, edmunds.com, nada.com and compare the price you were given. If you were not at fault and can show that the car was worth more than that, you are in the drivers seat. Stay firm but reasonable. Is the insurance co. making an offer his or yours? Have you told them what you believe a fair number is and why you think it is?