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auto insurance company ignoring my claim

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A

Archronyte

Guest
I live in California. My mom was in a traffic accident and her vehicle was considered a total loss. No other party was involved. The adjuster from the insurance company mailed her an offer for $800 dollars less for her car and refuse to return any messages. Is this legal where the insurance company can give you the complete run-around? It has been almost three weeks since the accident happen, and we have yet to see one penny for compensation.
 



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