What is the name of your state? california.
i have a 1998 dodge 3500 pick-up that is under warranty, they had to order a new engine for it and have been replacing parts to make it run correctly. it has been at the dealer for 40 days straight, they are still working on it, without any success. they have provided a small rental car, but it will not do what my truck can do. i have made two payments on the truck since they have had it. is there any law(s) on time limits to fix or for a replacement truck? what are my options?
Originally posted by Rockler What is the name of your state? california.
i have a 1998 dodge 3500 pick-up that is under warranty, they had to order a new engine for it and have been replacing parts to make it run correctly. it has been at the dealer for 40 days straight, they are still working on it, without any success. they have provided a small rental car, but it will not do what my truck can do. i have made two payments on the truck since they have had it. is there any law(s) on time limits to fix or for a replacement truck? what are my options?
My response:
Ah, yes. Another vehicle buyer who hasn't read their vehicle manual. Ask them to give you your manual. Your answer is in the manual. Read "Arbitration".
Thank You. I have read the manual on March 31, 1999, however the manual is in the truck. I will look at another manual that I have on another truck, Thank you again.
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