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Car Carrier Totals Car, Claim Issues Ugh!

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4mrJettaOwner

Guest
Recently, I relocated from Iowa to California after finding new employment. The company that hired me had another company act as my relocation specialists who, in turn, had a third company manage the relocation of my automobile. The car was to be transported by an uncovered carrier. During transport, the car carrier was involved in a serious accident in rural Wyoming. My car was deemed a total loss. The automobile relocation company has sent me along to their insurance company to settle the claim.

The company has come back with an offer and claims that they are unable or unwilling to negotiate further. The offer is an average of the Kelly Blue Book and the Edmunds rate. I find this incredibly unfair that a) the offered settlement does not include actual replacement costs such as the 8.25% sales tax ($1,000+) that I will incur replacing my vehicle, b) the settlement does not reflect the market prices in the San Jose area, and c) the insurance company refuses to negotiate further. I approached a local Volkswagen dealership to obtain a pricing on a replacement vehicle of comparable make, model, and options. I explained to the sales manager my current situation and that I merely desired a quote to present to the insurance company. He produced a total pricing (taxes, fees, etc.) of the minimum price he would be willing to sell the car for ($1,500 off sticker). His quote still remains nearly $3,000 above that the insurance company claims to be their final and firm offer.

Do I have any legal recourse in this, or am I out several thousand dollars due to a situation completely out of my control?
 


lwpat

Senior Member
You have the option of accepting their offer or filing suit against the carrier. Some insurance companies take advantage of this fact by offering you less than the true value but enough so that it will not be worth your while to sue. Sorry, but that is the system.

Have you filed a claim with your insurance company?
 

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