What is the name of your state (only U.S. law)? Michigan
Car started pulsing anti-lock brakes (ABS) when brake pedal was not pushed. Dealer diagnosed it as a defective wiring harness, and quoted $3,400 to replace it because it's an expensive part and very labor intensive. (Of course, with no guarantee this would fix the problem.) Was advised not to drive, because who knows if the brakes would refuse to work when the pedal was pushed.
Decided not to have it repaired, because that was as much, if not a bit more, the car was worth.
Inherited a different vehicle, just used that one and let the car sit. Now it has all the problems caused by a car sitting undriven for a few years.
Years later after not having been driven, looking to basically get scrap value for the vehicle. Ran across someone who said this part was under an extended customer satisfaction guarantee. (Like a recall, but with a time limit.)
That person was right. Manufacturer issued an extended free replacement guarantee on the wiring harness.
The date on the guarantee is now expired. It was not expired when they diagnosed the problem and made the $3,400 quote.
Do I have recourse against the dealer? I envision liability for the difference in what the car would be (or at the time would have been) worth with the harness fixed and what the car is now worth as scrap.
Car started pulsing anti-lock brakes (ABS) when brake pedal was not pushed. Dealer diagnosed it as a defective wiring harness, and quoted $3,400 to replace it because it's an expensive part and very labor intensive. (Of course, with no guarantee this would fix the problem.) Was advised not to drive, because who knows if the brakes would refuse to work when the pedal was pushed.
Decided not to have it repaired, because that was as much, if not a bit more, the car was worth.
Inherited a different vehicle, just used that one and let the car sit. Now it has all the problems caused by a car sitting undriven for a few years.
Years later after not having been driven, looking to basically get scrap value for the vehicle. Ran across someone who said this part was under an extended customer satisfaction guarantee. (Like a recall, but with a time limit.)
That person was right. Manufacturer issued an extended free replacement guarantee on the wiring harness.
The date on the guarantee is now expired. It was not expired when they diagnosed the problem and made the $3,400 quote.
Do I have recourse against the dealer? I envision liability for the difference in what the car would be (or at the time would have been) worth with the harness fixed and what the car is now worth as scrap.
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