What is the name of your state? CA
Car was hit while parked on 08/24 (I was not in vehicle). Insurance at fault finally accepted liability 19 days later (after investigation & multiple follow up calls from me). They have 'totalled' my 14 year old vehicle but I have not settled and gave me a rental (9/11-9/26) but refuse to pay for my loss of vehicle the 19 days (offered 10). I am having trouble getting return calls from the claims agent & his manager. Now I have to buy a new car -am without a rental and have trouble getting through to these people (Mercury). Is there anything else I can do?
Car was hit while parked on 08/24 (I was not in vehicle). Insurance at fault finally accepted liability 19 days later (after investigation & multiple follow up calls from me). They have 'totalled' my 14 year old vehicle but I have not settled and gave me a rental (9/11-9/26) but refuse to pay for my loss of vehicle the 19 days (offered 10). I am having trouble getting return calls from the claims agent & his manager. Now I have to buy a new car -am without a rental and have trouble getting through to these people (Mercury). Is there anything else I can do?