HilarityEnsues
Junior Member
What is the name of your state (only U.S. law)? Virginia.
On Wednesday March 18th I was pulling into an alleyway near my work and clipped the building due to lack of sleep. I called the police and they gave me a sobriety test, then the fire department came out and checked the building. The owner of the building was informed and didn't seem too concerned. There was no damage to the building, however my car required 3k worth of repairs. I dropped it off at a local body shop which has a contract with my insurance.
Last Monday they called and gave me the estimate, I approved repairs and then called them back to make sure they were aware that the horn and a sensor that tells me if my windshield washer fluid runs low were damaged in the accident. The woman who answered the phone assured me that everything would be repaired.
This past Friday they called me and told me the car was ready. I went and checked out the car, everything looked to be in good working order so I payed my deductible and the service writer brought my car around. He parked the vehicle inside, handed me the keys and looked at me like he saw a ghost.
I hopped in my car, the sensor was still displaying low washer fluid on my dashboard and as I drove out I pressed the horn a few times and it didn't work.
I drove the car around the building, parked it where it was when I originally checked it out and stormed back into the body shop. The woman at the counter saw me coming and grabbed the phone and turned her back to me. This is the same woman who assured me everything would be fixed. The other adjuster came in and asked me if everything was ok. I was shaking I was so pissed and I told him the two items I informed them about were not replaced. I then dropped the keys on the counter and told them to "Fix it", then I stormed out.
On the ride back home I called my insurance they informed me a claims administrator would call me first thing Monday (Tomorrow). I had to miss work this past weekend and due to that I had my hours cut at work, I only received 11 hours for this week. I borrowed my grandfathers truck to get back and forth to work however one of the tires is almost bald I couldn't keep taking it back and forth, it's 50 miles round trip.
I was wondering what a claims administrator does, and if I can request to my wages payed to me by this dealership for all the hours I am being forced to miss this week.
On Wednesday March 18th I was pulling into an alleyway near my work and clipped the building due to lack of sleep. I called the police and they gave me a sobriety test, then the fire department came out and checked the building. The owner of the building was informed and didn't seem too concerned. There was no damage to the building, however my car required 3k worth of repairs. I dropped it off at a local body shop which has a contract with my insurance.
Last Monday they called and gave me the estimate, I approved repairs and then called them back to make sure they were aware that the horn and a sensor that tells me if my windshield washer fluid runs low were damaged in the accident. The woman who answered the phone assured me that everything would be repaired.
This past Friday they called me and told me the car was ready. I went and checked out the car, everything looked to be in good working order so I payed my deductible and the service writer brought my car around. He parked the vehicle inside, handed me the keys and looked at me like he saw a ghost.
I hopped in my car, the sensor was still displaying low washer fluid on my dashboard and as I drove out I pressed the horn a few times and it didn't work.
I drove the car around the building, parked it where it was when I originally checked it out and stormed back into the body shop. The woman at the counter saw me coming and grabbed the phone and turned her back to me. This is the same woman who assured me everything would be fixed. The other adjuster came in and asked me if everything was ok. I was shaking I was so pissed and I told him the two items I informed them about were not replaced. I then dropped the keys on the counter and told them to "Fix it", then I stormed out.
On the ride back home I called my insurance they informed me a claims administrator would call me first thing Monday (Tomorrow). I had to miss work this past weekend and due to that I had my hours cut at work, I only received 11 hours for this week. I borrowed my grandfathers truck to get back and forth to work however one of the tires is almost bald I couldn't keep taking it back and forth, it's 50 miles round trip.
I was wondering what a claims administrator does, and if I can request to my wages payed to me by this dealership for all the hours I am being forced to miss this week.
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