G
Guillermo
Guest
What is the name of your state? Colorado
Respected and Savvy Forum,
I signed a contract with a credit card company to get its service for my website at that time in construction; but in reason I was victim of fraud, my small business broke.
In addition, I never had chance to use that service. I paid the service for more than one year without use it. Then, I was unable to continue paying the monthly installments.
Some time after, the credit card company offered me a settlement to pay $300 and they will erase my debt and will cancel the contract. At that time, I was unable to pay in one lump sum. I sent a half, $150 with a letter telling them my difficulty to pay the total amount, but in 30 days I would send the other half, $150.
Surprinsingly, the credit card company sent me a billing statement where them decreased the debt by $150 only, instead of give me their formal position in accepting or not my payment to meet the settlement.
When, I claimed to them about their behavior, they sent me a strange letter. The letter said me if I dispute their procedure they will sue me. Also, the envelope of that credit card company used to send me the letter had over their own logo, a label from the Federal Trade Commission as a sender.
Finally, last week that credit card company sent me a letter to inform me that the contract I signed to get their service is non-cancelleable. It is forever.
I would appreciate your advice about how can I enforce the settlement that they already propossed me by sending the last half, $150 to erase my debt and cancel my contract as they offered me.
Grateful,
Guillermo
Thornton, CO
Respected and Savvy Forum,
I signed a contract with a credit card company to get its service for my website at that time in construction; but in reason I was victim of fraud, my small business broke.
In addition, I never had chance to use that service. I paid the service for more than one year without use it. Then, I was unable to continue paying the monthly installments.
Some time after, the credit card company offered me a settlement to pay $300 and they will erase my debt and will cancel the contract. At that time, I was unable to pay in one lump sum. I sent a half, $150 with a letter telling them my difficulty to pay the total amount, but in 30 days I would send the other half, $150.
Surprinsingly, the credit card company sent me a billing statement where them decreased the debt by $150 only, instead of give me their formal position in accepting or not my payment to meet the settlement.
When, I claimed to them about their behavior, they sent me a strange letter. The letter said me if I dispute their procedure they will sue me. Also, the envelope of that credit card company used to send me the letter had over their own logo, a label from the Federal Trade Commission as a sender.
Finally, last week that credit card company sent me a letter to inform me that the contract I signed to get their service is non-cancelleable. It is forever.
I would appreciate your advice about how can I enforce the settlement that they already propossed me by sending the last half, $150 to erase my debt and cancel my contract as they offered me.
Grateful,
Guillermo
Thornton, CO