What is the name of your state? Florida
Our car was involved in an accident. The other driver was at fault and issued 2 citations (driving on a suspended license and no proof of insurance). It seems to us that Allstate (the other car's ins) is dragging their feet. Accident occurred 3 weeks ago and Allstate has only yesterday mailed a letter to a witness,and has yet to go look at what's left of our car. Does it usually take this long to investigate? I totalled my own car about 10 years ago and it took my old insurance company less than a week to do their investigation. Thank you in advance.
Our car was involved in an accident. The other driver was at fault and issued 2 citations (driving on a suspended license and no proof of insurance). It seems to us that Allstate (the other car's ins) is dragging their feet. Accident occurred 3 weeks ago and Allstate has only yesterday mailed a letter to a witness,and has yet to go look at what's left of our car. Does it usually take this long to investigate? I totalled my own car about 10 years ago and it took my old insurance company less than a week to do their investigation. Thank you in advance.