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  #1  
Old 06-20-2009, 01:34 PM
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Join Date: Jun 2009
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losed car key


Hello

Two weeks ago I have bought a car. Its two years old Volkswagen Jetta.
I have bought it form Volkswagen garage where I was informed that the spare key will be post to my home address. After two weeks the car became broken, so I took it back to the garage where I have been informed that the key was collected by someone else from my flat. I told them that it isn’t possible because at my address leave just my and my boyfriend and we didn’t received any package. They gave me copy of the signature of the person whom sign the delivery and told me that I need to call the Royal Mail and find out from them what’s happened and why the postman left my package with someone else if that was recorded delivery.
Now I will wake up every morning and ran to the window to check if my car is still on the car park or someone steal it.
My question is – Can I request from Volkswagen to replace all the locks, keys and ignition without charge me?

Your sincerely


Marta
  #2  
Old 06-20-2009, 02:27 PM
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US law only.
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  #3  
Old 06-20-2009, 04:16 PM
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Location: I dunno. What time is it?
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The VWs in the USA use a cut key as well as a chip that must be present for the car to run.

The dealer should be able to program your car so it will only run with your key, and delete any others.
  #4  
Old 06-20-2009, 06:33 PM
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I suspect she's not in the US since she used the phrase "post to my home address". Brit, probably.
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  #5  
Old 06-20-2009, 08:33 PM
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Given the level of english mastery, I'd guess somewhere non-english speaking.
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  #6  
Old 06-20-2009, 09:20 PM
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You're right. There has been a lot of bad grammar on this board (from U.S. citizens) and I didn't attribute this post to an out-of-the-country area.

At least this person was trying.
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Quote:
Originally Posted by dolly09 View Post
Apparently others (those who have obviously received no further education than a diploma or more likely a G.E.D) quitting a sorority does not implicate you have quit college. ....I am receiving my masters in Communication in two weeks.

Private message from dolly a few days later: "when did communications have anything to do with grammar and puncutation."
  #7  
Old 06-20-2009, 09:51 PM
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The awkward construction gave it away.
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Lawsuits are not about justice. They are about MONEY. If you don't want money, then you shouldn't be thinking about suing. And people post here because they are thinking about suing. Because they want money, no matter how much they don't want to admit that to themselves.

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  #8  
Old 06-21-2009, 12:28 PM
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"Royal Mail" did it for me

In case Op does pop back, [url=http://www.swarb.co.uk/phpbb/]swarb.co.uk • Index page[/url] is pretty useful.


In any case, Volkswagen aren't going to be liable for replacing anything for free (and why would they?). The Post Office is also only obliged to have someone sign for the package - it doesn't have to be the named recipient which generally relieves the Post Office of liability (the item didn't get lost).

("Recorded Signed For" is used frequently by businesses who don't really want to wait until Mr Brit Bloke is actually around to sign for it)

Op can seek recourse from whoever did sign for the package.
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  #9  
Old 06-21-2009, 12:49 PM
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Volkswagon garage was my clue. <g>
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  #10  
Old 06-22-2009, 08:15 PM
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Shucks, I saw the "Post" and Royal Mail, but missed the VW garage
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