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06-20-2009, 01:34 PM
| | Junior Member | | Join Date: Jun 2009
Posts: 1
| | | losed car key Hello
Two weeks ago I have bought a car. Its two years old Volkswagen Jetta.
I have bought it form Volkswagen garage where I was informed that the spare key will be post to my home address. After two weeks the car became broken, so I took it back to the garage where I have been informed that the key was collected by someone else from my flat. I told them that it isn’t possible because at my address leave just my and my boyfriend and we didn’t received any package. They gave me copy of the signature of the person whom sign the delivery and told me that I need to call the Royal Mail and find out from them what’s happened and why the postman left my package with someone else if that was recorded delivery.
Now I will wake up every morning and ran to the window to check if my car is still on the car park or someone steal it.
My question is – Can I request from Volkswagen to replace all the locks, keys and ignition without charge me?
Your sincerely
Marta | 
06-20-2009, 02:27 PM
| | Senior Member | | Join Date: Jan 2001
Posts: 12,073
| | | US law only.
__________________
If you feel my answer is rude, mean, snarky or in anyway not to your liking, I did my job. You don't need to tell me.
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06-20-2009, 04:16 PM
| | Senior Member | | Join Date: May 2006 Location: I dunno. What time is it?
Posts: 1,348
| | | The VWs in the USA use a cut key as well as a chip that must be present for the car to run.
The dealer should be able to program your car so it will only run with your key, and delete any others. | 
06-20-2009, 06:33 PM
| | Senior Member | | Join Date: Feb 2006 Location: Deep East Texas
Posts: 1,254
| | | I suspect she's not in the US since she used the phrase "post to my home address". Brit, probably.
__________________ Quote:
Originally Posted by dolly09 Apparently others (those who have obviously received no further education than a diploma or more likely a G.E.D) quitting a sorority does not implicate you have quit college. ....I am receiving my masters in Communication in two weeks.
Private message from dolly a few days later: "when did communications have anything to do with grammar and puncutation." | | 
06-20-2009, 08:33 PM
| | Senior Member | | Join Date: Feb 2006 Location: Philadelphia, PA
Posts: 17,849
| | | Given the level of english mastery, I'd guess somewhere non-english speaking.
__________________ Lawsuits are not about justice. They are about MONEY. If you don't want money, then you shouldn't be thinking about suing. And people post here because they are thinking about suing. Because they want money, no matter how much they don't want to admit that to themselves.
-Auto insurance adjuster for 2 years - as of 6/15/09, I am FREE!
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06-20-2009, 09:20 PM
| | Senior Member | | Join Date: Feb 2006 Location: Deep East Texas
Posts: 1,254
| | | You're right. There has been a lot of bad grammar on this board (from U.S. citizens) and I didn't attribute this post to an out-of-the-country area.
At least this person was trying.
__________________ Quote:
Originally Posted by dolly09 Apparently others (those who have obviously received no further education than a diploma or more likely a G.E.D) quitting a sorority does not implicate you have quit college. ....I am receiving my masters in Communication in two weeks.
Private message from dolly a few days later: "when did communications have anything to do with grammar and puncutation." | | 
06-20-2009, 09:51 PM
| | Senior Member | | Join Date: Feb 2006 Location: Philadelphia, PA
Posts: 17,849
| | | The awkward construction gave it away.
__________________ Lawsuits are not about justice. They are about MONEY. If you don't want money, then you shouldn't be thinking about suing. And people post here because they are thinking about suing. Because they want money, no matter how much they don't want to admit that to themselves.
-Auto insurance adjuster for 2 years - as of 6/15/09, I am FREE!
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06-21-2009, 12:28 PM
| | Senior Member | | Join Date: Mar 2009 Location: Weigh a pie...
Posts: 6,741
| | "Royal Mail" did it for me
In case Op does pop back, [url=http://www.swarb.co.uk/phpbb/]swarb.co.uk • Index page[/url] is pretty useful.
In any case, Volkswagen aren't going to be liable for replacing anything for free (and why would they?). The Post Office is also only obliged to have someone sign for the package - it doesn't have to be the named recipient which generally relieves the Post Office of liability (the item didn't get lost).
("Recorded Signed For" is used frequently by businesses who don't really want to wait until Mr Brit Bloke is actually around to sign for it)
Op can seek recourse from whoever did sign for the package.
__________________ ***************************** When you can't bear something but it goes on anyway, the person who survives isn't you anymore; you've changed and become someone else, a new person, the one who did bear it after all.
— Austin Grossman Quote: | Salagadoola mechicka boola bibbidi-bobbidi-boo | | 
06-21-2009, 12:49 PM
| | Senior Member | | Join Date: Nov 2007 Location: The Heart o' Dixie
Posts: 3,236
| | Volkswagon garage was my clue. <g> 
__________________ Actions have consequences. Remember Newton's Third Law of Motion in everything you do.  | 
06-22-2009, 08:15 PM
| | Member | | Join Date: Jul 2005 Location: nc
Posts: 753
| | Shucks, I saw the "Post" and Royal Mail, but missed the VW garage  | |
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