Minor Accident In Parking Lot

[jlam]

What is the name of your state? CA

I was going straight in the parking lot about 5mph. There are one way rows for parking. The other car(party) was coming from one of these rows traveling one in the wrong direction and two was making a left turn when she hit my driver side door/fender. We pulled over and took down each others information, I even had a witness but did not make a police report since it was on private property. I called my insurance company made a claim and contacted the party's insurance to make a statement, but its been two weeks now and I'm a bit concerned. I was told by the other party's insurer that she has not submit her statement so they cant do anything until she does. They also said they "tried calling and mailing her letters." My question is how long should I wait before I take further actions because arent people suppose to take care of this within 30 days? Should I take any precautions? I just want to fix the damages on my car thats all...What is the name of your state?

[moburkes]

Originally Posted by jlam

What is the name of your state? CA

I was going straight in the parking lot about 5mph. There are one way rows for parking. The other car(party) was coming from one of these rows traveling one in the wrong direction and two was making a left turn when she hit my driver side door/fender. We pulled over and took down each others information, I even had a witness but did not make a police report since it was on private property. I called my insurance company made a claim and contacted the party's insurance to make a statement, but its been two weeks now and I'm a bit concerned. I was told by the other party's insurer that she has not submit her statement so they cant do anything until she does. They also said they "tried calling and mailing her letters." My question is how long should I wait before I take further actions because arent people suppose to take care of this within 30 days? Should I take any precautions? I just want to fix the damages on my car thats all...What is the name of your state?

Since they are waiting on their insured, you need to file the claim with your carrier, and pay the deductible to get your vehicle repaired. Your carrier will then ask for reimbursement from the other carrier, and, when they get reimbursed, they will give you your deductible.

[jlam]

I dont have collision so its not like I could use my deductible. What do I do?

[moburkes]

In that case, your insurance company cannot help you, since you didn't purchase the coverage. You can either 1. wait, 2. repair your vehicle, and sue the at fault party, 3. sue the at fault party, then repair your vehicle.

[ecmst12]

You can also repair your vehicle and wait for the other insurance company to complete there investigation so they can reimburse you. I'd at least wait the 30 days before filing a lawsuit.