L
lokuanyu
Guest
I took my car to get an oil change from Jiffy Lube a couple of days ago (total of 60 miles since). As I was driving to work the car started to smoke. I had the car towed to the Honda service center because it was still under warranty. They told me someone had forgotten to screw on the radiator cap or that it wasn't secured tightly enough. Since this was not Honda's fault the warranty doesn't cover the damage.
How should I proceed in getting my money back for the repairs and towing? I read on the internet of someone having the same problem. The service tech forgot to attach the radiator cap. He mentioned that they showed him a video of the tech screwing on the cap (with his back covering the engine compartment. Would I need some kind of legal paper asking for the video if there is one?
I'm in Portland, Oregon.
How should I proceed in getting my money back for the repairs and towing? I read on the internet of someone having the same problem. The service tech forgot to attach the radiator cap. He mentioned that they showed him a video of the tech screwing on the cap (with his back covering the engine compartment. Would I need some kind of legal paper asking for the video if there is one?
I'm in Portland, Oregon.