M
MRSABLE
Guest
MY GRAND DAUGTHER'S VEHICLE WAS BACKED INTO BY AN INDIVIDUAL IN HIS COMPANY TRUCK. HIS INSURANCE COMPANY TOLD HER TO GET AN ESTIMATE AND THEY WOULD PAY FOR THE DAMAGES. I FAXED THE ESTIMATE TO THEM. THE DAMAGES TOTALLED OVER 2,000.
SHE HAS A CUSTOMIZED VEHICLE BOUGHT OFF THE SHOWROOM FLOOR AND HAS BEEN COMPETING IN AUTO SHOWS SINCE SHE PURCHASED IT. SHE HAS ALWAS WON FIRST PLACE. SHE RECEIVED A CHECK IN THE AMOUNT OF ONLY 572.00 FOR THE DAMAGES ALONG WITH A NOTE FROM HIS INSURANCE CARRIER INDICATING THAT THEY NEGOTIATED WITH THE BODY SHOP TO USE AFTER MARKET PARTS AND ONLY REPAIR THE DAMAGE NOT REPLACE. WHEN SHE TOOK THE VEHICLE TO THE BODY SHOP AT THE DEALERSHIP WHERE SHE PURCHASED THE VEHICLE, THE BODY SHOP MANAGER TOLD HER THAT DUE TO THE LOCATION OF THE DAMAGE, THE RUNNING BOARD WOULD HAVE TO BE COMPLETELY REPLACED BECAUSE IT WAS ALL ONE PIECE AND THAT SHE WOULD HAVE TO HAVE TWO RUNNING BOARDS BECAUSE THEY ARE ONLY SOLD IN PAIRS. HE ALSO TOLD HER THAT DUE TO HER VEHICLE BEING A CUSTOMIZED CONVERSION, IT WAS GOING TO TAKE 4 WEEKS TO ORDER THE PARTS AND 4 DAYS TO REMOVE, INSTALL AND PAINT THE NEW PARTS.
THE LETTER FROM THE INSURANCE CARRIER INDICATED THAT THEY WILL REPAIR IT IF IT CAN BE REPAIRED AND WILL ONLY USE ONE AFTER MARKET RUNNING BOARD THAT IT SOMEWHAT SIMILAR BUT NOT THE SAME AS WHATS ON HER VEHICLE NOW. THEY ALSO INDICATED THAT IF THE COSTS EXCEEDED THE 572.00 THEY WOULD NOT AUTHORIZE ADDITIONAL MONIES FOR FULL PAYMENT. (I DISAGREE) THEY SENT THE CHECK PAYABLE TO MY GRAND DAUGTHER AND INDICATED FINAL PAYMENT. I TOLD HER NOT TO CASH THE CHECK AND WAIT UNTIL SHE COULD SPEAK WITH SOME ONE AT THE INSURANCE COMPANY FOR FURTHER CLARIFICATION. NO ONE WILL SPEAK WITH HER OR RETURN HER CALL. I THOUGHT THAT SHE HAD THE RIGHT TO HAVE THE DAMAGES REPAIRED WITH ORIGINAL EQUIPMENT PARTS AND MADE WHOLE FOR HER LOSS BUT THE INSURANCE SEEMS TO WANT TO TAKE THE CHEAP WAY OUT.
SHE WAS NOT DRIVING THE VEHICLE AT THE TIME OF THE ACCIDENT. SHE HAD SENT THE VEHICLE TO BE FULLY DETAILED AND THE DETAIL SHOP WAS DRIVING THE VEHICLE BACK TO HER WHEN THE ACCIDENT HAPPENED. THE OTHER DRIVERS COMPANY IMMEDIATELY AGREED TO PAY FOR DAMAGES BUT NOW THEY DON'T WANT TO COOPERATE AT ALL. HOW CAN THIS MATTER BE RESOLVED WITHOUT GOING TO COURT? MY GRAND DAUGTHER JUST WANTS HER VEHICLE RESTORED BACK TO ITS ORIGINAL CONDITION BEFORE THE ACCIDENT.
PLEASE ADVISE. ANY SUGGESTIONS WOULD BE GREATLY APPRECIATED.
SHE HAS A CUSTOMIZED VEHICLE BOUGHT OFF THE SHOWROOM FLOOR AND HAS BEEN COMPETING IN AUTO SHOWS SINCE SHE PURCHASED IT. SHE HAS ALWAS WON FIRST PLACE. SHE RECEIVED A CHECK IN THE AMOUNT OF ONLY 572.00 FOR THE DAMAGES ALONG WITH A NOTE FROM HIS INSURANCE CARRIER INDICATING THAT THEY NEGOTIATED WITH THE BODY SHOP TO USE AFTER MARKET PARTS AND ONLY REPAIR THE DAMAGE NOT REPLACE. WHEN SHE TOOK THE VEHICLE TO THE BODY SHOP AT THE DEALERSHIP WHERE SHE PURCHASED THE VEHICLE, THE BODY SHOP MANAGER TOLD HER THAT DUE TO THE LOCATION OF THE DAMAGE, THE RUNNING BOARD WOULD HAVE TO BE COMPLETELY REPLACED BECAUSE IT WAS ALL ONE PIECE AND THAT SHE WOULD HAVE TO HAVE TWO RUNNING BOARDS BECAUSE THEY ARE ONLY SOLD IN PAIRS. HE ALSO TOLD HER THAT DUE TO HER VEHICLE BEING A CUSTOMIZED CONVERSION, IT WAS GOING TO TAKE 4 WEEKS TO ORDER THE PARTS AND 4 DAYS TO REMOVE, INSTALL AND PAINT THE NEW PARTS.
THE LETTER FROM THE INSURANCE CARRIER INDICATED THAT THEY WILL REPAIR IT IF IT CAN BE REPAIRED AND WILL ONLY USE ONE AFTER MARKET RUNNING BOARD THAT IT SOMEWHAT SIMILAR BUT NOT THE SAME AS WHATS ON HER VEHICLE NOW. THEY ALSO INDICATED THAT IF THE COSTS EXCEEDED THE 572.00 THEY WOULD NOT AUTHORIZE ADDITIONAL MONIES FOR FULL PAYMENT. (I DISAGREE) THEY SENT THE CHECK PAYABLE TO MY GRAND DAUGTHER AND INDICATED FINAL PAYMENT. I TOLD HER NOT TO CASH THE CHECK AND WAIT UNTIL SHE COULD SPEAK WITH SOME ONE AT THE INSURANCE COMPANY FOR FURTHER CLARIFICATION. NO ONE WILL SPEAK WITH HER OR RETURN HER CALL. I THOUGHT THAT SHE HAD THE RIGHT TO HAVE THE DAMAGES REPAIRED WITH ORIGINAL EQUIPMENT PARTS AND MADE WHOLE FOR HER LOSS BUT THE INSURANCE SEEMS TO WANT TO TAKE THE CHEAP WAY OUT.
SHE WAS NOT DRIVING THE VEHICLE AT THE TIME OF THE ACCIDENT. SHE HAD SENT THE VEHICLE TO BE FULLY DETAILED AND THE DETAIL SHOP WAS DRIVING THE VEHICLE BACK TO HER WHEN THE ACCIDENT HAPPENED. THE OTHER DRIVERS COMPANY IMMEDIATELY AGREED TO PAY FOR DAMAGES BUT NOW THEY DON'T WANT TO COOPERATE AT ALL. HOW CAN THIS MATTER BE RESOLVED WITHOUT GOING TO COURT? MY GRAND DAUGTHER JUST WANTS HER VEHICLE RESTORED BACK TO ITS ORIGINAL CONDITION BEFORE THE ACCIDENT.
PLEASE ADVISE. ANY SUGGESTIONS WOULD BE GREATLY APPRECIATED.