J
Jude1
Guest
My boyfriend was recently involved in a rear end collision while driving to work in a rental vehicle. He was not at fault since he was at a stop light at the time. He contacted the guilty party's insurance, (USAA) because he is now in receipt of the medical bills for the initial hospital visit and exrays. USAA has advised him that he will have to go through his own insurance under his personal injury coverage and that he would have to subrogate. Is this common practice for insurance companies to do? Why does he have to go through his own insurance? Why can't they pay for these medical bills directly since their client is clearly at fault. Also, how does he go about claiming for pain and suffering?