K
Kyersten
Guest
What is the name of your state? California
Back in mid July I was the passenger in a car that was hit. The accident was found to be the ladies fault. We were stopped and she rearended us doing about 50 Mph. We have been working with the insurance company to get this taken care of and paid off but they have been taking their sweet time with it so finally 2 months later they issue a check to cover just the remaining balance on the car that was totaled. We are now waiting on the car title for them to release the rest of the money. In the meantime they had been covering a rental car for us and we were told they would continue to cover this until we were fully paid off. Now all of a sudden they have changed their story and with NO notice have stopped paying on the rental car which forces us into a bad position because starting tomorrow we will be without transportation. Meaning my child can't get to school, and I won't be able to get to work unless I pay for the rental car out of my pocket which I can't afford because I still have to get a new car to replace the one this insurance companies client totaled. My question is are they allowed to do this? Are they no longer responsible since they made a quote to us? Or are they responsible until they have closed the case?
I am seriously thinking of getting a lawyer to deal with them because this company has caused more headaches then this is worth.
If anyone could give me some advice I would be greatful.
Thank you
Kyersten
Back in mid July I was the passenger in a car that was hit. The accident was found to be the ladies fault. We were stopped and she rearended us doing about 50 Mph. We have been working with the insurance company to get this taken care of and paid off but they have been taking their sweet time with it so finally 2 months later they issue a check to cover just the remaining balance on the car that was totaled. We are now waiting on the car title for them to release the rest of the money. In the meantime they had been covering a rental car for us and we were told they would continue to cover this until we were fully paid off. Now all of a sudden they have changed their story and with NO notice have stopped paying on the rental car which forces us into a bad position because starting tomorrow we will be without transportation. Meaning my child can't get to school, and I won't be able to get to work unless I pay for the rental car out of my pocket which I can't afford because I still have to get a new car to replace the one this insurance companies client totaled. My question is are they allowed to do this? Are they no longer responsible since they made a quote to us? Or are they responsible until they have closed the case?
I am seriously thinking of getting a lawyer to deal with them because this company has caused more headaches then this is worth.
If anyone could give me some advice I would be greatful.
Thank you
Kyersten