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Old 08-29-2007, 10:43 PM
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Stolen motorcycle claim investigation

WA

My motorcycle was stolen a couple of weeks ago. I reported to the police and my insurance company. The Insurance company has decided to investigate the claim. I understand they don't want to pay out on a fraudulent claim, and I am happy to help them out, but they are asking me for a lot of personal information such as bank account and credit card info. They want account numbers and transaction histories. I am very uncomfortable releasing this information. Is this typical? Do they have the right to ask for this information? Can they refuse to pay if I dont give them this info? The insurance company is Progressive and I just have a bad feeling form the people I have had to deal with.
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Old 08-30-2007, 11:38 AM
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Is this typical?
Yes it is. Insurance companies get lots of fraudulant claims, this is their way of fighting them.

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Do they have the right to ask for this information?
Yep.

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Can they refuse to pay if I dont give them this info?
They won't pay if you don't give it.
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Old 08-30-2007, 11:39 AM
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And, with your social, they can get the majority of the information without asking you for it. But, being cooperative helps your case.
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