ottawascammed
Junior Member
Hello,
This past spring , my landlord relocated me to another place in order to renovate my house, and I was living at an apartment for eight months
My VISA credit card expired in September. I was still living at the other apartment. I had a biweekly debit payment to an exercise club automatically deducting $20 every two weeks from my credit card. I was not using the club as it was too far away from my temporary address, so I decided that I would let the credit card expire and not renew it, and thought that it would also cancel my payments to exercise club.
I made the error of not cancelling my membership , on the assumption that when the credit card expired, the exercise club's charges to the card would also not go through. What I did not know was that the credit card company, Visa, had, without my permission, sent me a replacement (renewed) VISA card in the mail. I was not aware of VISA having sent me this card, and due to the renovations at my original address, the card was lost in the mail. (I periodically checked the mailbox while the renovations were being conducted, and never took possession of this card.)
Though I had not been to the exercise club in months, the exercise club never called me, and instead 'forced through' the charges to the expired card.
I never validated/activated the renewed VISA card that VISA sent, because I never received it, and was not aware that it had been sent.
Only today did I found out that I now owe hundreds of dollars on what I thought was an expired and inactive VISA card.
I called VISA and asked if they would do something about this, since this problem was partially caused by the apparent theft of a card that I had never requested.
The young female customer service agent was extremely rude, and insisted
that the entire thing was all my fault.
please help if you can, I need some advice
This past spring , my landlord relocated me to another place in order to renovate my house, and I was living at an apartment for eight months
My VISA credit card expired in September. I was still living at the other apartment. I had a biweekly debit payment to an exercise club automatically deducting $20 every two weeks from my credit card. I was not using the club as it was too far away from my temporary address, so I decided that I would let the credit card expire and not renew it, and thought that it would also cancel my payments to exercise club.
I made the error of not cancelling my membership , on the assumption that when the credit card expired, the exercise club's charges to the card would also not go through. What I did not know was that the credit card company, Visa, had, without my permission, sent me a replacement (renewed) VISA card in the mail. I was not aware of VISA having sent me this card, and due to the renovations at my original address, the card was lost in the mail. (I periodically checked the mailbox while the renovations were being conducted, and never took possession of this card.)
Though I had not been to the exercise club in months, the exercise club never called me, and instead 'forced through' the charges to the expired card.
I never validated/activated the renewed VISA card that VISA sent, because I never received it, and was not aware that it had been sent.
Only today did I found out that I now owe hundreds of dollars on what I thought was an expired and inactive VISA card.
I called VISA and asked if they would do something about this, since this problem was partially caused by the apparent theft of a card that I had never requested.
The young female customer service agent was extremely rude, and insisted
that the entire thing was all my fault.
please help if you can, I need some advice