CharlesMDietz
Junior Member
What is the name of your state (only U.S. law)? N.C.
Okay here's the situation a mo. or 2 ago my mom began recieving calls from CC co's welcoming her etc. for cards she had'nt applied for nor recieved. She cancelled all but one,,, evidently because they're claiming there's a 1,500$ debt for ATM withdrawels. But today the fraud unit from Capitol One was telling her she's liable because our phone # was used to check balances or some other act during the time. Even though our #'s private & blocked. Now I know for a fact I have'nt done anything wrong but the lady asked to speak with me and in a pretty condescending tone said they would check the surveillance tape.
How long does this process take before it's cleared up ?
Okay here's the situation a mo. or 2 ago my mom began recieving calls from CC co's welcoming her etc. for cards she had'nt applied for nor recieved. She cancelled all but one,,, evidently because they're claiming there's a 1,500$ debt for ATM withdrawels. But today the fraud unit from Capitol One was telling her she's liable because our phone # was used to check balances or some other act during the time. Even though our #'s private & blocked. Now I know for a fact I have'nt done anything wrong but the lady asked to speak with me and in a pretty condescending tone said they would check the surveillance tape.
How long does this process take before it's cleared up ?