I'm in New Mexico and got a question about Direct TV practices.
Ok my friend who currently doesn't have internet access asked me to check up on something. I searched google for about 2 hours and couldn't find anything so I'm hoping someone here can help me.
My friend lets call him Jay. Well Jay couldn't pay this month for his direct tv bill so asked his mom for help. They called direct tv up and she payed and told them that they only have authorization to use her credit card for that one time payment. Well when the call was about to be over Jay's mom asked them to remove her credit card info off her account. They wouldn't do it. What is the legal laws on keeping a customers cc on file or even someone elses cc on file that they don't have a contract with?
I've searched a lot on direct tv keeping cards on file and then charging later even without being authorized. But wouldn't that be considered fraud especially since Jay's mom only authorized it as a one time payment.? Is there any laws on if the owner of a cc wanted their info removed wouldn't they have to do it?
Ok my friend who currently doesn't have internet access asked me to check up on something. I searched google for about 2 hours and couldn't find anything so I'm hoping someone here can help me.
My friend lets call him Jay. Well Jay couldn't pay this month for his direct tv bill so asked his mom for help. They called direct tv up and she payed and told them that they only have authorization to use her credit card for that one time payment. Well when the call was about to be over Jay's mom asked them to remove her credit card info off her account. They wouldn't do it. What is the legal laws on keeping a customers cc on file or even someone elses cc on file that they don't have a contract with?
I've searched a lot on direct tv keeping cards on file and then charging later even without being authorized. But wouldn't that be considered fraud especially since Jay's mom only authorized it as a one time payment.? Is there any laws on if the owner of a cc wanted their info removed wouldn't they have to do it?