Online debit card service (not a bank)

[nordberg25]

AZ

On the 12th and 13th many webmasters including myself had tens of thousands of dollars transferred out of our accounts. The company (epassporte.com) is stating that it was due to viruses or spyware on our computers or a phishing attack, and that there are no security issues on their end.

The problem is, I had this similar activity happen last year, and they stole $500 out of my account. To get the remaining funds, I had to open a new epassporte account and they would transfer the money back in there and try to recover the stolen funds. I told them that I would only open a new account if p2p transfers are blocked, which is (person to person) as I only take my funds out of the account via electronic transfer or via their atm card they provide. I never use p2p.

They sent me an email stating that my account was set up as a limited account and that no p2p transfers were allowed. They (p2p transfers) happened anyway.

Can I go after them? They will not give me any information, nor access to my account, login ip addresses etc. I believe they are based in the United States, but have also heard Canada and/or the West Indies. A lady I spoke with on Monday told me to call back on Tuesday, because of the U.S. holiday, so I asked if their corporate office was in the United States and she said yes, but I cannot locate an address other than in Canada. I want records of the ip addresses of all the logins, information about the user that funds were transferred, etc... but they seem to guard this pretty hard.

Since there are 5-10 of us (and probably more) that suffered this attack all on the same day, can we fight this together and have a stronger case?

Thanks,
ChadWhat is the name of your state?