andy@smith
Junior Member
What is the name of your state (only U.S. law)? Texas
Hello, I had applied for a discover credit card 11/2015, where there was a scheme in which you are not charged interest for the 1st year but have to pay minimum balance payment every month.
I have made all the payments every month but i realized after an year i have been paying interest all this months.
The agent during registration, on the phone had mentioned it was going to be issued on the same scheme of 0%. But now the customer service is telling there is no proof it was issued under this scheme. They mentioned i have agreed upon the terms and condition to pay the interest. But When i requested the documents which stated i agreed to pay interest from my first month they are not able to show.
All my friends were issued the card under the 0% scheme and the guy who referred me also was issued under the same scheme.
So i am requesting to anyone help how can i communicate with the customer service, to remove the interest charged till now. pleas kindly oblige and advice for this problem.
Thank you.
Hello, I had applied for a discover credit card 11/2015, where there was a scheme in which you are not charged interest for the 1st year but have to pay minimum balance payment every month.
I have made all the payments every month but i realized after an year i have been paying interest all this months.
The agent during registration, on the phone had mentioned it was going to be issued on the same scheme of 0%. But now the customer service is telling there is no proof it was issued under this scheme. They mentioned i have agreed upon the terms and condition to pay the interest. But When i requested the documents which stated i agreed to pay interest from my first month they are not able to show.
All my friends were issued the card under the 0% scheme and the guy who referred me also was issued under the same scheme.
So i am requesting to anyone help how can i communicate with the customer service, to remove the interest charged till now. pleas kindly oblige and advice for this problem.
Thank you.