| Trapped In Credit Debt What is the name of your state? Florida
I contacted American express on 4/15/2008 to let them know that I was having problems with my payments, even though I had not fallen behind yet. My debt was about $14K and my interest was 4.99%. I kept detailed records of my attempts to get on a payment plan and/or settle the account. There are over 20 documented communications via certified mail, secure e-mails, and phone calls. AMEX denied all of my requests initially because I had not fallen behind and my interest rates were very low. I paid my bill through Sept 2008, but was unable to continue due to financial hardships. I then made good faith payments in hopes of reaching an agreement with AMEX. They continued to decline all of my offers saying my payment plan was unreasonable ($100 per month) and my settlement offer was too low ($5000). Now they are taking me to court. How can I defend myself? I did not make purchases, only used the card when I opened it for one balance transfer. Also, they initially only approved me for $2,000 but I told them I needed to consolidate and they increased my limit to $20,000, instantaneously. |