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Old 11-25-2003, 05:10 PM
thisguyinoc
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Unauthorized automatic payment to credit card


What is the name of your state? California

I logged into my credit cards website to view my account status and noticed the $100 electronic payment I authorized last week was posted, but so was another $100 electronic payment the following day, which I never authorized. The payments are withdrawn from my bank checking account. So instead of the 1 $100 payment being withdrawn from my checking account there were 2 $100 payments on separate days. I called the credit card company and they said they had problems with their system and apoligized. They said to get my extra $100 payment back, I needed to go to my bank and get a statement showing both payments being withdrawn, then fax it to their long distance number. Is there anything I can do as far as having them pay for the cost of the bank statement, cost of the long distance call, and the fee my bank charges for being overdrawn?

Thanks!
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