daviddps1987
Junior Member
I have a problem with my sears Crédit card
I'm try to closed my account I don't own anything on my card but the sears fraud department refused to closed my account because they are unavailable to verify my phone number ,I forgot to update my phone number before calling sears customers services they keep asking to write a letter with my new information and a copy of my sears credit card statement unfortunately I enrolled in paperless so I'm unable to send this information now they are telling me they all ready send me a letter to my address and they want me to send this letter back to them but I haven't receive any letter from then, this is the 3rd time they said they had send me a letter but nothing please anyone can help me.
I'm try to closed my account I don't own anything on my card but the sears fraud department refused to closed my account because they are unavailable to verify my phone number ,I forgot to update my phone number before calling sears customers services they keep asking to write a letter with my new information and a copy of my sears credit card statement unfortunately I enrolled in paperless so I'm unable to send this information now they are telling me they all ready send me a letter to my address and they want me to send this letter back to them but I haven't receive any letter from then, this is the 3rd time they said they had send me a letter but nothing please anyone can help me.
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