What is the name of your state (only U.S. law)? NY
I purchaced a couch from a company whose policy is store credit. The couch was delivered, but the guys could not get it into the apartment, though they only tried one way. When I requested the couch be redelivered and left in the hallway, the rep. had said the couch had been damaged (though I suspect it was sold) and that it was now on backorder until March and I had been placed on that list. I bought the couch in December under the advisement of the sales person who had said, the new couches in March were to be of inferior quality comparatively, being made of both vinyl and leather, rather than 100% leather.
Can I get my money back since they damaged/sold my original couch?
I purchaced a couch from a company whose policy is store credit. The couch was delivered, but the guys could not get it into the apartment, though they only tried one way. When I requested the couch be redelivered and left in the hallway, the rep. had said the couch had been damaged (though I suspect it was sold) and that it was now on backorder until March and I had been placed on that list. I bought the couch in December under the advisement of the sales person who had said, the new couches in March were to be of inferior quality comparatively, being made of both vinyl and leather, rather than 100% leather.
Can I get my money back since they damaged/sold my original couch?