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geoffreykim

Junior Member
What is the name of your state (only U.S. law)? California
About a month ago, I told a local business that I was going to create a website with a shopping cart for them for $1000.00 and I actually gave them an invoice stating that I will do that. That is create a Website with functioning shopping cart for $1000.00 and $500.00 is the remaining balance due upon completion since $500.00 was paid to me.
After completing the Website with functioning shopping cart, they started telling these features that I never heard before and they said that they have to have these features on their website. I told them that I will see what I can do to make them happy. And I satisfied all of their requests since their features were actually drawn up a several pieces of papers.
After I told them all of their requests were implemented, they kept callling me up and continued to make their requests, which I kindly declined to implement or even hear about them because my obligation for them was making Website with functioning shopping cart and I DID quite more than what I was supposed to do. And now, they are callimg me a scam artist and demanded to give them refund. Using common sense, I think it;s them they owe me the balance of $500.00, not me having to refund their money.
What shoud I do?
 


Dandy Don

Senior Member
Sue in small claims court.

Does your invoice show that they paid a $500 deposit and that the other $500 is remaining due and payable?

You are going about your business procedures a little bit sloppily. Instead of presenting an invoice, you should have a contract drawn up that states everything that the customer wants and if he changes his mind along the way that is called a change order and needs to be a page added to the contract.

Talk to a business law attorney about how to draw up a business contract for your future clients so this problem can be avoided in the future.

DANDY DON IN OKLAHOMA ([email protected])
 

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