Problem is that I dont have a caseworker assigned its who ever pulls the docket or answers the phone which it is notoriously difficult to get ahold of anyone in that office my last payment was in febuary and I had to borrow that from my father to pay it. I just got employed and had a wage attachment set up and then bang summons for contempt. Now Im going to lose this job as I need a clear background to maintain my insurance licenses.
No, that is not the problem. Caseworkers make case notes. Each time I get off the phone with a client I note and summarize the call. My notes might look like this for someone who lost their job AND reported it:
2/5/13-pc from ncp. Lost job at XYZ emp 2/1/13, laid off. Applied for unemployment. but not sure if he was there long enough to get it. Say we should see one more payment from them. He applied at A, B, and C, will call and let me know what's going on. CSO286
2/20/13-pc from ncp, he started getting the unemployment. we should be getting partial payments from there. he knows it's not enough. Explained to him that I can't stop case from reporting arrears to credit bureau, but he isn't in danger of losing his license yet. ok, good. He interviewed at A and B, but didn't get the job, hasn't heard back from C yet, but tuned in apps at D and E as well. Will keep me posted. CSO286
3/10/13-pc from ncp, he just got hired on full time at D, but at a much lower wage than he made at XYZ. Could we look at a possible mod? Sure. Ran the numbers with him, using what he believes the CP to be making. Looks like oblig would adjust down $200. Per his request, I will refer case to mod worker for further action. CSO286
Now case notes from an NCP who doesn't keep in touch:
2/5/2013-rcvd system info no pyt last month. phone call to ncp, no answer. Pc to ncp employer, ncp last date worked was 12/15/2012, they sent last pmt on 12/20/12. updated system. CSO286
2/6/13-Letter to NCP re employment and pyt info. CSO286
(same time, case gets referred to credit bureaus, and to IRS and State Dept of revenue for and tax refund intercepts)
2/20/13-pc attempt to ncp, left message requesting callback. CSO286
3/6/13- pre contempt letter to ncp about payments. CSO286
(and its at this point that case get selected for driver's license suspension, Student grant hold and possibly passport denial)
3/20/2013-pc to CP; looking for info on ncp any idea where he's working? nope, he still picks up the kids e/o weekend, doesn't say anything about job or anything. ok. CSO286
4/6/13-drafted letter for county atty, letting ncp know that failure to contact CSED or respond would result in case referral to cty atty for contempt action. Signed this date by cty atty, mailed to ncp, copy in file. CSO286
5/6/13-no response from ncp to cty atty letter. Pc attpt, no answer. no new hire info. Case referred to contempt worker for legal process.
(And this is where find out NCP--except he's already been notified of the hearing and failed to appear at it. It is my guess he also failed to respond in any way to the court docs he got served.)