What is the name of your state (only U.S. law)? Ohio
My story is very long, but I won't go into it all. My son's father is ordered to pay child support. In the beginning when it all first happened, he got away with not paying a year of support. The atty at the meeting told me that he would not sign the order and didn't have to sign it, if I did not agree to have a year dropped. Well that didn't help at all...as he is still behind by a lot (not as much as other people, but to me a lot). Well, in between all of this, I had a protection order against him. He was abusive to me and tried to be toward my son as a baby - and always screaming at him. I had tried to get the police to order him to leave. They said as long as he had mail coming there I could not make him leave (after he had hit me in the head). Thank goodness, he lives cities away now. He has a long list from what I saw on the court websites of domestic violence against women and a minor. (just a little background of my situation)
Anyway, I have been through a few caseworkers, as they were switching them around there a little here and there. Now this latest one for about almost 2 years, has not done much at all. She told me she can't do anything, that she can only look at the case and monitor it. She has been rude to me. I had complained about my support order to the state and I told them it was confidential, that I didn't want it to get back to my caseworker. I asked for a new caseworker. The next thing I know she is contact me and really going off on me. I had to hang up on her. She was so rude. She would not allow me to have an old caseworker or another. I know people have had them changed. She won't do anything for me. If I ask her if she is doing anything or trying to find anything out, she says no she can't. She can only monitor it. Well, she gets paid to do something, not just look at the computer to see if something came in. She is always short and rude with me.
Does anyone have any suggestions as to how I can go about asking for a new caseworker without it getting back to her and having her call me and yelling at me. My old caseworker was always on the ball and getting support to come in for me (even though he was still way behind). I miss that caseworker. She worked hard for her cases.