What is the name of your state (only U.S. law)? California
My wife was a member at 24hr fitness for a couple of years they where given access to our checking account in the way of automatic billing and payment ! Her membership fee was $24.00 per monthh and they always took the pmt out on the 5th of each month. Well looking over my online banking statemet for Nov 2008 ,I noticed another 24r entry on the 15th of the month in which a additionial $59.99 was taken out of our checking account. I started going back through all of our banking statemnets to find that for the last eight months they have taken out this additionial monies . My wife has not even attended the place for a year and has cancelled her menbership which was a no contract month to month menbership ! I figure we could work this out by simply making copies of the overcharges and recieve a check paying us back . I took the copies to the manager at the 24hr Fitness and he said he would get back to me in one week on a Friday I waited all day that Friday and then around four o'clock P.M. I called him . No apoligy for not calling ,no personality period. He said he would call the billing Dept and call me back on Monday . Monday came and went no phone call ? I called on Tuesday and they said the manager was out for aprx 1 hour and that they would give him message to call me when he returned hour came and went ,two hours came and went no call ! I called again still manager was unaccessable ! Never recieve any return call on Tuesday. We have been playing this cat and mouse game for almost two weeks now . I have in my message demanded payment in full NOW for the $500 + they owe my wife and I ! I would greatly appreciate the advice or comments from my fellow forum members .
Thank You ,NikRikU.S.
My wife was a member at 24hr fitness for a couple of years they where given access to our checking account in the way of automatic billing and payment ! Her membership fee was $24.00 per monthh and they always took the pmt out on the 5th of each month. Well looking over my online banking statemet for Nov 2008 ,I noticed another 24r entry on the 15th of the month in which a additionial $59.99 was taken out of our checking account. I started going back through all of our banking statemnets to find that for the last eight months they have taken out this additionial monies . My wife has not even attended the place for a year and has cancelled her menbership which was a no contract month to month menbership ! I figure we could work this out by simply making copies of the overcharges and recieve a check paying us back . I took the copies to the manager at the 24hr Fitness and he said he would get back to me in one week on a Friday I waited all day that Friday and then around four o'clock P.M. I called him . No apoligy for not calling ,no personality period. He said he would call the billing Dept and call me back on Monday . Monday came and went no phone call ? I called on Tuesday and they said the manager was out for aprx 1 hour and that they would give him message to call me when he returned hour came and went ,two hours came and went no call ! I called again still manager was unaccessable ! Never recieve any return call on Tuesday. We have been playing this cat and mouse game for almost two weeks now . I have in my message demanded payment in full NOW for the $500 + they owe my wife and I ! I would greatly appreciate the advice or comments from my fellow forum members .
Thank You ,NikRikU.S.
Last edited:
