Texas:
Christmas morning 2008 our laundromat was robbed. They cut the phone lines and broke through the walls from the next door business. By cutting the phone lines it disabled our internet (which we use to monitor our security cameras from home) and cuts off the connection to the alarm company. But we got the wireless backup system in case of this situation. The alarm company was never informed of the robbery, an employee informed us and when we contacted the alarm company, they said they never received an alarm going off. We also found out they merged with another alarm company and that the wireless system was now coverted from Analog to Digital back in April 2008. Do we have a possible case against them. We have since switched alarm companies.
Christmas morning 2008 our laundromat was robbed. They cut the phone lines and broke through the walls from the next door business. By cutting the phone lines it disabled our internet (which we use to monitor our security cameras from home) and cuts off the connection to the alarm company. But we got the wireless backup system in case of this situation. The alarm company was never informed of the robbery, an employee informed us and when we contacted the alarm company, they said they never received an alarm going off. We also found out they merged with another alarm company and that the wireless system was now coverted from Analog to Digital back in April 2008. Do we have a possible case against them. We have since switched alarm companies.