What is the name of your state (only U.S. law)? CT
I own a unit in a coop building in CT. My bathtub has always drained slowly, and in December 2013, it blocked up altogether (water draining in bathroom sink was also coming back out from the tub drain). I was leaving town for the holidays shortly before this, so I called building maintenance after I left to tell ask them to fix it, mentioning specifically that a) it was the tub drain, and b) I thought they should check out the pipes because it seemed to be blocked at or close to where the pipes from my unit joined the common pipes. They tell me all is done and charge me for it, which I was happy to pay.
Yesterday, the bathtub blocks up again, same symptoms as last time. It was at night, so I tried to use a plunger to see if it might open up, but soon the downstairs unit reported that it was leaking into their bathroom.
Today, the downstairs unit demand that maintenance repair the leak damage (cutting open plaster, replacing pipes, installing an access panel; all this in the downstairs unit, but it's obviously pipes from my bathtub being replaced). Maintenance does this and demand that I pay the bill. They first accuse me of not doing anything about it "for a long time." They then backtrack from this position after it turns out that the damage they were repairing dates from only two days ago. Furthermore, it emerged from the conversation that when they charged me for fixing the bathtub back in December, they only put drain clearer down the bathroom sink, and did not think to check the tub or the pipes at all as I suggested. It turns out that the leak was caused by erosion of the 60-year-old brass piping.
So I was hoping you might know something to help me here, perhaps on these points:
- The leak resulted from damage to a pipe that I specifically warned them about half a year ago.
- The cost includes the cost of installing an access panel to the pipes, which they themselves say should have been put in much earlier: so why am I being charged for it?
Thanks for your help!
I own a unit in a coop building in CT. My bathtub has always drained slowly, and in December 2013, it blocked up altogether (water draining in bathroom sink was also coming back out from the tub drain). I was leaving town for the holidays shortly before this, so I called building maintenance after I left to tell ask them to fix it, mentioning specifically that a) it was the tub drain, and b) I thought they should check out the pipes because it seemed to be blocked at or close to where the pipes from my unit joined the common pipes. They tell me all is done and charge me for it, which I was happy to pay.
Yesterday, the bathtub blocks up again, same symptoms as last time. It was at night, so I tried to use a plunger to see if it might open up, but soon the downstairs unit reported that it was leaking into their bathroom.
Today, the downstairs unit demand that maintenance repair the leak damage (cutting open plaster, replacing pipes, installing an access panel; all this in the downstairs unit, but it's obviously pipes from my bathtub being replaced). Maintenance does this and demand that I pay the bill. They first accuse me of not doing anything about it "for a long time." They then backtrack from this position after it turns out that the damage they were repairing dates from only two days ago. Furthermore, it emerged from the conversation that when they charged me for fixing the bathtub back in December, they only put drain clearer down the bathroom sink, and did not think to check the tub or the pipes at all as I suggested. It turns out that the leak was caused by erosion of the 60-year-old brass piping.
So I was hoping you might know something to help me here, perhaps on these points:
- The leak resulted from damage to a pipe that I specifically warned them about half a year ago.
- The cost includes the cost of installing an access panel to the pipes, which they themselves say should have been put in much earlier: so why am I being charged for it?
Thanks for your help!