What is the name of your state? Alabama
We just completed a major metal roofing installation on our house, detached garage, well, and gazebo. Completed project is absolutely beautiful, however, in the installation phase, the contractor managed to break the glass on one of my roof windows. He removed said window and took it to a local auto shop to have the glass replaced. All went well for about a month, then the window started leaking. I think he may have damaged the seals around the window when he removed it. We have called the contractor repeatedly, and he keeps telling us he will come out to look at it, but to date he has not shown up to look at the window. We have even told him that if the entire window needs to be replaced to do it and we will pay for the window. We have even suggested that if he can't fix it to give us the name of someone who can. I've got to get this fixed. What is my next step in getting this resolved?
We just completed a major metal roofing installation on our house, detached garage, well, and gazebo. Completed project is absolutely beautiful, however, in the installation phase, the contractor managed to break the glass on one of my roof windows. He removed said window and took it to a local auto shop to have the glass replaced. All went well for about a month, then the window started leaking. I think he may have damaged the seals around the window when he removed it. We have called the contractor repeatedly, and he keeps telling us he will come out to look at it, but to date he has not shown up to look at the window. We have even told him that if the entire window needs to be replaced to do it and we will pay for the window. We have even suggested that if he can't fix it to give us the name of someone who can. I've got to get this fixed. What is my next step in getting this resolved?