Business bankruptcy

Friends and I booked a cruise in July of 2000. On Sept. 20, the trip was paid in full via credit cards. On Oct. 19, the cruise line filed chapter 11. I have been advised by m travel agent to file a disbute with my credit card company.

My concern is that my friends and I won't get our $2800 back. If the cruise company filed bankruptcy what are the chances that we will get our money back? Or should be hope that our credit card company will fight for us?

Please advise, I really don't want to loose this money.

[bigun]

Listen to the travel agent. Call the cc company and tell them to do a merchant chargeback. and they'll take care of it. A lady named Rose posted the same problem a week or so ago on the collection board and last Friday, she posted success. Good Luck!

[JETX]

In addition to bigun's response, I add the following:

What you are exercising is your rights under the FCBA (Fair Credit Billing Act). This Act provides you with the right to dispute a credit card billing for some specific reasons. However, you can't just 'call' the credit card company as stated by 'bigun'. Your notice MUST be in writing to preserve your rights and must be within 60 days of the billing. To read the text of the FCBA, click on [url]http://www.ftc.gov/.[/url]

[bigun]

You are correct Halket. The cc company will tell you to whom to address the letter . It also depends on the cc company. The only time I've had to do this was during one of Continental Airlines Bk. I had a package vacation to Reno on an Amex card. I called Amex and the CSR handled it all over the phone. With 2 cruise lines shutting down, I'll bet CSR's are getting a lot of these sort of calls.
Anyone planning a trip in the next few months, I think it would be prudent to use a credit card.