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  1. #1
    awarren265 Guest

    Unhappy All Sales Are Final

    What is the name of your state? GA

    I purchased a used desk from a retail location. When the cost was being calculated I was handed and invoice so I could 'check the numbers'. I did and the sale was then rung up. I was given my receipt, left the store and then about an hour later realized I could not use the desk in the room as planned. I immediately call the store and was told I could not cancel the sale as their policy is "All Sales Are Final". I looked on my receipt and it does not state that policy. I was told to look on the invoice, which was originally presented to me to check prices, and sure enough on the bottom it stated the policy. I told the owner that I was not told their policy nor did I see any signs posted with the policy.

    Do I have any recourse or options?
  2. #2
    I AM ALWAYS LIABLE is offline Senior Member
    Join Date
    Jan 2000
    Location
    Los Angeles, California
    Posts
    38,165

    Re: All Sales Are Final

    Originally posted by awarren265
    What is the name of your state? GA

    I purchased a used desk from a retail location. When the cost was being calculated I was handed and invoice so I could 'check the numbers'. I did and the sale was then rung up. I was given my receipt, left the store and then about an hour later realized I could not use the desk in the room as planned. I immediately call the store and was told I could not cancel the sale as their policy is "All Sales Are Final". I looked on my receipt and it does not state that policy. I was told to look on the invoice, which was originally presented to me to check prices, and sure enough on the bottom it stated the policy. I told the owner that I was not told their policy nor did I see any signs posted with the policy.

    Do I have any recourse or options?

    My response:

    No, you have no recourse.

    You're confusing some "right" to return purchased goods with the merchant needing to post such a policy.

    The merchant doesn't need to post such a policy. That's because there is NO LAW that requires a merchant to "undo a contract" and to refund customer money.

    The reason for your confusion, also, is that merchants will refund money as a gesture of "good will" in the community, and not because of some law. So, because you're used to returning items to stores, you were under the impression that there is some law requiring merchants to do so. You're mistaken.

    The only time when a merchant is required to "undo a contract" for the sale of merchandise is when there is something wrong with the item; e.g., the item is not fit for the purpose of which it was sold, or the item was "defective."

    The desk was neither defective, nor was it unfit for it's purpose; rather, your reason for wanting to return it was merely due to the fact that you " . . . could not use the desk in the room as planned."

    Sorry. Not good enough.

    IAAL
  3. #3
    HomeGuru is offline Senior Member
    Join Date
    May 2000
    Location
    Catatonic State
    Posts
    81,918
    Most used good are sold by way of "all sales final, no returns" and caveat emptor.

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