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All sales final

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Munch

Junior Member
What is the name of your state (only U.S. law)? Iowa.

We went to a bridal store under pressure to get bridesmaid dresses. We gave them sizes, but were not told that everything was in "junior" sizes, not misses. Too small for the maids, we went back to the store to solve the issue. We were then informed that they had made a calculation error in our favor and asked that we pay the $85 error. We did. We were going to try altering the dresses, but were unable to in time, and they found other dresses. When we asked about returning them, they pointed to their sign "All Sales Final" and the best the owner could do was restock them for $20 per dress. There were two dresses of the three to be returned. We still have the dresses. Under store policy were we required to pay the error and can we either get that back or use it as leverage to return the dresses?What is the name of your state (only U.S. law)?
 


justalayman

Senior Member
were you required to pay the discrepancy? That would depend on exactly where the error came in to play. If a simple incorrect tally of the numbers; I would say yes, they could make a legitimate claim although not totally without defense from you. If it was from something as a misquote, much less chance of them making a supportable claim.

In either case, you willingly paid the discrepancy so that removes any claims you have.


as to the restocking fee; if you were warned (by the sign is generally considered adequate. You might refer to your receipt for confirmation of the policy), you generally have no claim to a refund. In general, there are no laws that require a merchant to offer refunds unless a warranty of merchantability or warranty of fitness for use, which are generally implied warranties that are automatic unless specifically excluded.

Since the dress is a dress and it would appear you have no complaints with merchantability or fitness for intended use, you are stuck with the "no returns" policy and should accept the restocking fee offer. They could have simply said "no, now go away with your dresses".
 

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