Good evening everyone,
I have a 09 BMW 335, a car that is notorious for having many failed Fuel pump problems. There are thousands of cases with fuel pump problems and BMW even issued a recall on 2007 models. Today my fuel pump failed, the car stalled out on the highway and was forced to tow it to a dealership. I received a call back saying they did a "test" and that this repair would not be covered as the ethanol content in my gas was 15%, above the accepted 10%. I know all gas in New york state contains at least 10%, and I used shell gas which is recommended and endorsed by BMW. I also have the saved receipts from the said gas station.
I felt that this was outrageous as this is a known problem. How was I to know the ethanol content of gas, the pump said 10%, am I to carry around a test kit every time I go fill up? I have read that the test done by the BMW tech are very crude and not at all accurate, with some being as high as 30-40%. Should I contest BMW on that basis, or perhaps request testing done by a 3d party? Some have said to pay up and go after the gas station, I feel this would be hard to prove and would likely be a dead end. Any advice on a course of action would be greatly appreciated.
I have a 09 BMW 335, a car that is notorious for having many failed Fuel pump problems. There are thousands of cases with fuel pump problems and BMW even issued a recall on 2007 models. Today my fuel pump failed, the car stalled out on the highway and was forced to tow it to a dealership. I received a call back saying they did a "test" and that this repair would not be covered as the ethanol content in my gas was 15%, above the accepted 10%. I know all gas in New york state contains at least 10%, and I used shell gas which is recommended and endorsed by BMW. I also have the saved receipts from the said gas station.
I felt that this was outrageous as this is a known problem. How was I to know the ethanol content of gas, the pump said 10%, am I to carry around a test kit every time I go fill up? I have read that the test done by the BMW tech are very crude and not at all accurate, with some being as high as 30-40%. Should I contest BMW on that basis, or perhaps request testing done by a 3d party? Some have said to pay up and go after the gas station, I feel this would be hard to prove and would likely be a dead end. Any advice on a course of action would be greatly appreciated.