What is the name of your state? Florida
Recently my husband and I rented a 37 foot 2002 coachman santara motor home for one week. Three of my best girlfriends and I and 5 children headed to Alabama to drop the kids off at swim camp and we proceeded on for five fun filled girly days of camping, shopping, etc. We had so many problems with the motor home to include the jack coming down while we were driving, the door had trouble locking, the ciruit breaker for the air conditioner kept popping which the reset was on the outside of the motor home. We finally figured out that nothing could be plugged in or the tv could not be opererated while driving down the road if we wanted AC. The children had nothing to entertaine themselves with which was a major reason we rented this motor home. Since we had to solicit help from a passer byer to sledge hammer the jack back in place so the horrible warning buzzzer in the dash would stop..not to mention the safety issue of having the jack come down in the first place while driving, we were unable to use the slideout in fear of not being able to reset the jacks and be stranded at the campsite. The lights were inop over the drivers dash, the carpets were dirty and coffee stains were all over the dash when we received it. It was the first time I ever rented a motor home and was more concerned at the walk thru with the mechanical operation of things. We were advised last minute that if you are not familar with lighting a pilot light not to use the oven. The tv antenna was inop. The windshield wipers needed replacing which I was reimbursed for. I expected some compensation since I was not able to use the motor home as it was intended to be used. My husband paid $2,000 for a week and this motor home was ridden hard for being relatively new. Besides being very dissapointed, there was several safety issues that were compromised. I would like to be refunded in full, if not punitive damages. I believe this is a case for small claims court. Do you think I have a case and if so, what would be the legal terms of the grounds for this suit? Thanx in advance.
Recently my husband and I rented a 37 foot 2002 coachman santara motor home for one week. Three of my best girlfriends and I and 5 children headed to Alabama to drop the kids off at swim camp and we proceeded on for five fun filled girly days of camping, shopping, etc. We had so many problems with the motor home to include the jack coming down while we were driving, the door had trouble locking, the ciruit breaker for the air conditioner kept popping which the reset was on the outside of the motor home. We finally figured out that nothing could be plugged in or the tv could not be opererated while driving down the road if we wanted AC. The children had nothing to entertaine themselves with which was a major reason we rented this motor home. Since we had to solicit help from a passer byer to sledge hammer the jack back in place so the horrible warning buzzzer in the dash would stop..not to mention the safety issue of having the jack come down in the first place while driving, we were unable to use the slideout in fear of not being able to reset the jacks and be stranded at the campsite. The lights were inop over the drivers dash, the carpets were dirty and coffee stains were all over the dash when we received it. It was the first time I ever rented a motor home and was more concerned at the walk thru with the mechanical operation of things. We were advised last minute that if you are not familar with lighting a pilot light not to use the oven. The tv antenna was inop. The windshield wipers needed replacing which I was reimbursed for. I expected some compensation since I was not able to use the motor home as it was intended to be used. My husband paid $2,000 for a week and this motor home was ridden hard for being relatively new. Besides being very dissapointed, there was several safety issues that were compromised. I would like to be refunded in full, if not punitive damages. I believe this is a case for small claims court. Do you think I have a case and if so, what would be the legal terms of the grounds for this suit? Thanx in advance.