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Can I return an item?

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daronjoe

Junior Member
What is the name of your state (only U.S. law)? Utah

Hello, Last night I purchased several electronic items at a mall kiosk, during the demonstration the items worked great, and of coarse when I tried one out this morning it doesn't work the same at all. The Sales person claimed several times during the demonstration "Satisfaction Guaranteed" several times so I thought well if they don't work I will just return them. So I look on my receipt that was printed after I purchased the items and it says "No returns, exchange only"

Do I have any recourse available to get my money back soon?

Thank you
 


Antigone*

Senior Member
What is the name of your state (only U.S. law)? Utah

Hello, Last night I purchased several electronic items at a mall kiosk, during the demonstration the items worked great, and of coarse when I tried one out this morning it doesn't work the same at all. The Sales person claimed several times during the demonstration "Satisfaction Guaranteed" several times so I thought well if they don't work I will just return them. So I look on my receipt that was printed after I purchased the items and it says "No returns, exchange only"

Do I have any recourse available to get my money back soon?

Thank you
Your receipt clearly states exchange only. That is what you are entitles to, an exchange
 

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