What is the name of your state (only U.S. law)? New York
Hello all,
I would like to know what are my options regarding this deal.
Last Friday I for a call from my local Hyundai dealer telling me that they wanted to buy my car and get me into a new one. Recently my wife started complaining about her (leased) car been too small, so I decided to by the dealer and listen to the offer.
We talked for a bit about my needs etc etc after I told them the car I wanted for my wife they proceeded to build an offer. The sales person pitch me the deal but the payment was to high for the 2015 car I wanted, so I went with the exact same car but 2014 to lower the monthly payment. Now I sit with the sale manager and he pitched me the new offer, he tole me he was going to pay off my car and that with $2500 down I was going to be able to drive home with a new car. After all was said and done my payment went up $74 per month, which was not bad. When I sat down with the finance guy I started buy telling him that he had to be really clear when explaining me all the charges (I'm one of those guys that can't understand dealer paper work) he went over the charges and I said OK. then a lady come over with all the papers to sign and noticed that the amount was higher the what I was (price tag) told. She called the sales manager and he kinda explain me everything really quick and showed me that my payment didn't change. I proceed to sign and drove away with a new car.... they kept all my copies of the contract until I bring some paper and the other key for the old car.
Sunday, I drop by dealer to drop the key and pickup the copies and I wad the chance to speak to a different finance guy and I ask him to explain me why the amount was higher once more time. He process to tell me that the only reason why the amount was higher was because the old car had $10k negative equity and that was transferred to the new lease.
Now my question....
Can they do that? When they told me that they were paying off the car I understood they were taking care of everything, at no point the sales person, sales manager or the first finance guy ever mention that they were putting negative equity into the new lease.
Today I had the chance to talk to the sales manager and he seem confuse by my complaint and basically told me that there is nothing he can do, I can't return the car and to enjoy it.
What are my options?
TIA!
Hello all,
I would like to know what are my options regarding this deal.
Last Friday I for a call from my local Hyundai dealer telling me that they wanted to buy my car and get me into a new one. Recently my wife started complaining about her (leased) car been too small, so I decided to by the dealer and listen to the offer.
We talked for a bit about my needs etc etc after I told them the car I wanted for my wife they proceeded to build an offer. The sales person pitch me the deal but the payment was to high for the 2015 car I wanted, so I went with the exact same car but 2014 to lower the monthly payment. Now I sit with the sale manager and he pitched me the new offer, he tole me he was going to pay off my car and that with $2500 down I was going to be able to drive home with a new car. After all was said and done my payment went up $74 per month, which was not bad. When I sat down with the finance guy I started buy telling him that he had to be really clear when explaining me all the charges (I'm one of those guys that can't understand dealer paper work) he went over the charges and I said OK. then a lady come over with all the papers to sign and noticed that the amount was higher the what I was (price tag) told. She called the sales manager and he kinda explain me everything really quick and showed me that my payment didn't change. I proceed to sign and drove away with a new car.... they kept all my copies of the contract until I bring some paper and the other key for the old car.
Sunday, I drop by dealer to drop the key and pickup the copies and I wad the chance to speak to a different finance guy and I ask him to explain me why the amount was higher once more time. He process to tell me that the only reason why the amount was higher was because the old car had $10k negative equity and that was transferred to the new lease.
Now my question....
Can they do that? When they told me that they were paying off the car I understood they were taking care of everything, at no point the sales person, sales manager or the first finance guy ever mention that they were putting negative equity into the new lease.
Today I had the chance to talk to the sales manager and he seem confuse by my complaint and basically told me that there is nothing he can do, I can't return the car and to enjoy it.
What are my options?
TIA!
