What is the name of your state? Minnesota
Two weeks ago I purchased a brand new car from a dealership near my home. The particular model that I purchased is a high performance sports car built by one of the Detroit Big Three, but does not include as an available option cruise control. As I attend graduate school about 320 miles from my parents house, cruise is a necessity for me, a fact I made abundantly clear to the salesperson, manager, and aftermarket parts salesperson at the dealership. Because of this, the dealership promised that they would install an aftermarket cruise control unit in the car, I promise without which I would have purchased a different car. Today, after attempting to contact the salesperson and aftermarket salesperson three times with no returned call, I stopped at the dealership to ask when I could get the unit installed. After about 45 minutes of calling around and checking the dealership determined that this model is incapable of having cruise connected to it due to the way the vacuum system is routed around the turbo. I informed the dealership that my purchase of the car was reliant on their promise to install cruise, a component of the purchase contract that they breached. What the dealer essentially told me was that they would give me a good deal to trade the car in for a different one-which there are no other models from this manufacturer that I want. Can the dealership refuse to take the car back at this point, and if they do take it back, can they charge me for the miles I’ve put on it as a result of them not contacting me to tell me that they can’t fulfill this portion of our agreement?
Two weeks ago I purchased a brand new car from a dealership near my home. The particular model that I purchased is a high performance sports car built by one of the Detroit Big Three, but does not include as an available option cruise control. As I attend graduate school about 320 miles from my parents house, cruise is a necessity for me, a fact I made abundantly clear to the salesperson, manager, and aftermarket parts salesperson at the dealership. Because of this, the dealership promised that they would install an aftermarket cruise control unit in the car, I promise without which I would have purchased a different car. Today, after attempting to contact the salesperson and aftermarket salesperson three times with no returned call, I stopped at the dealership to ask when I could get the unit installed. After about 45 minutes of calling around and checking the dealership determined that this model is incapable of having cruise connected to it due to the way the vacuum system is routed around the turbo. I informed the dealership that my purchase of the car was reliant on their promise to install cruise, a component of the purchase contract that they breached. What the dealer essentially told me was that they would give me a good deal to trade the car in for a different one-which there are no other models from this manufacturer that I want. Can the dealership refuse to take the car back at this point, and if they do take it back, can they charge me for the miles I’ve put on it as a result of them not contacting me to tell me that they can’t fulfill this portion of our agreement?