contractor won't accept a coupon, their ad says they will

[jimbored]

What is the name of your state? OR

I had a plumbing problem so I got a quote. Then called them back and they came out to do the job. At the time they presented the contract I presented a coupon for 10% off from their compeitor. The plumber's add says "competitors coupons accepted". But the guy balked and said he didn't think he could take it and he'd call his boss. I signed the contract with the understanding that he'd get clearance on the coupon. Now that the work is done they are still refusing to take the coupon.

FIrst question: if the ad says "competitors coupons accepted" can they then pick and choose which ones they want to take? That doesn't seem right.

Second question, am I out of luck here since I signed the contract?

 

[shortbus]

You can take them to small claims court for the value of the discount. The ad says they'll accept a coupon. The fact that you signed a contract that didn't mention the coupon is not great, but not fatal to your claim either.

 

[djohnson]

The problem may be in what else the ad or the coupon says. Usually there is an expiration date or a mile radius or licensed or some qualifying remark. If not I could make coupons all day.