Bobbi_Westchest
Junior Member
What is the name of your state (only U.S. law)? NY
My question involves a consumer law issue in the State of: NY
I bought a luxury car which cost me more than 100K with maintenance plan. After the first one year, the engine showed every now and then a drivetrain malfunction error. The error shows up every now and then but the engine power is not controlled by my acceleration pedal anymore. The engine decides how much power the car gets no matter how much I press the gas pedal. I took the car to several dealers based on which city I was working in.
The dealers sent me home saying the problem was fixed, but right after I left the dealership the problem came right back. I couldn't take the car back to the dealership again immediately, because to get a loaner or rental car, it took co-ordination with the dealership based on availability of the loaners. For the next two years the car had the power problem.
I feel the manufacturer sold me a bad car for the price. DO I have any rights as a consumer to get the good quality car for the premium price I paid? Or do I need to take the crappy car the dealer and manufacturer gave me. Are the dealer and manufacturer liable for the bad experience I had with my car? I feel I did not get my money's worth, I paid a premium price but had a bad car for years.
Any suggestions folks?
My question involves a consumer law issue in the State of: NY
I bought a luxury car which cost me more than 100K with maintenance plan. After the first one year, the engine showed every now and then a drivetrain malfunction error. The error shows up every now and then but the engine power is not controlled by my acceleration pedal anymore. The engine decides how much power the car gets no matter how much I press the gas pedal. I took the car to several dealers based on which city I was working in.
The dealers sent me home saying the problem was fixed, but right after I left the dealership the problem came right back. I couldn't take the car back to the dealership again immediately, because to get a loaner or rental car, it took co-ordination with the dealership based on availability of the loaners. For the next two years the car had the power problem.
I feel the manufacturer sold me a bad car for the price. DO I have any rights as a consumer to get the good quality car for the premium price I paid? Or do I need to take the crappy car the dealer and manufacturer gave me. Are the dealer and manufacturer liable for the bad experience I had with my car? I feel I did not get my money's worth, I paid a premium price but had a bad car for years.
Any suggestions folks?