What is the name of your state? South Carolina
Before I bought a used Medela breastpump for $400, I called Medela, gave them the serial number, and asked if it had been stolen. They said no, it had not been stolen. When I got the pump, it needed repairs, so I called Medela, gave them all the info, including the serial number, and shipped it to them for repair. They told me it would take two weeks.
Three weeks later I called and was told that it would not be returned to me because it was "Medela property". I asked what that meant and they said that that particular pump had been leased to a hospital and was reported as stolen. So, they won't give it back... They said that the pump was stolen and a collection account was set up for it. Their collection account was credited and the pump was returned to stock.
They refused to repsond when I inquired about my first two inquiries qwhen they assured me it was not stolen. They obviously lied to me until they had the pump and then stopped talking. This pump is several years old and has been through many hands-- can they stick me for the $400 after lying to me?