J
Jennjeff
Guest
What is the name of your state? Tennessee
We had a home security system installed in Oct 2000. The stupid thing has never worked correctly. We paid the monthly monoriting charge for one year, then called to cancel the service in October 2001 and got a verbal confirmation that everything was done. In November 2002, I received a notice that our system would now be monitered by another company. Yesterday (March 2003) I receied a letter from a collection attorney that we owe almost $2,000.00 to this company for unpaid monthly charges and interest and of course the collectors fees. What recourse do I have? We never received a statement after calling and cancelling the service, no late notice - nothing until the notice that the monoriting would be handeled by another company. I don't even have a copy of the contract - I don't remember receiving it when they installed it (I keep everything - I have utility bills from 10 years ago). We can go on a payment plan, but we can not afford the payment they offered. Is there anything we can do????? Help.
We had a home security system installed in Oct 2000. The stupid thing has never worked correctly. We paid the monthly monoriting charge for one year, then called to cancel the service in October 2001 and got a verbal confirmation that everything was done. In November 2002, I received a notice that our system would now be monitered by another company. Yesterday (March 2003) I receied a letter from a collection attorney that we owe almost $2,000.00 to this company for unpaid monthly charges and interest and of course the collectors fees. What recourse do I have? We never received a statement after calling and cancelling the service, no late notice - nothing until the notice that the monoriting would be handeled by another company. I don't even have a copy of the contract - I don't remember receiving it when they installed it (I keep everything - I have utility bills from 10 years ago). We can go on a payment plan, but we can not afford the payment they offered. Is there anything we can do????? Help.