M
MSBCBEN
Guest
What is the name of your state? North Carolina.
In March of 2003 I pre-ordered a new Nissan 350Z automobile from a dealer in Indiana. On October 11, 2003 the dealer called to tell me that the automobile had arrived and was available for pick up. I picked the car up on October 11th.
I drove the car home that evening. The next day I was reading the owners manual and it says, "never let children 12 or under ride in this vehicle".
The reason that Nissan put this in the owner's manual is because they did not install an airbag cut off switch on any of the 2003 350 z automobiles. I've been told that it will be standard in 2004.
As a father of a 2 year old and a 4 year old, I would never have ordered or purchased this automobile if I had known that I could not transport my kids in the vehicle.
I started contacting Nissan customer service on October 15, 2003 regarding this problem. They represented that an airbag cut off switch would be available in November. They made me apply to the Department of Transportation for permission to install the cut off switch in my car. I did receive the written authorization for the installation of the switch. However the switch did not come in November or December despite spending many hours with the dealer and the Nissan representative.
Sometime about January 11, 2003 an airbag cut off switch arrived at the dealer. This was not a factory switch. It was a universal switch about the size of a small brick that is supposed to mount within reason of the passenger. There is no where to mount the switch because it is to big and not designed for this car. In addition they want me to pay $800 for this switch.
On February 8, I wrote Nissan a demand letter under the lemon laws requesting repurchase of the vehicle because it does not comply with the implied warranty of merchantability such that the 350z can not be used for the transporation of human beings under the age of 12.
Today I received a letter from Nissan refusing that request.
What is my next move?
Ben
In March of 2003 I pre-ordered a new Nissan 350Z automobile from a dealer in Indiana. On October 11, 2003 the dealer called to tell me that the automobile had arrived and was available for pick up. I picked the car up on October 11th.
I drove the car home that evening. The next day I was reading the owners manual and it says, "never let children 12 or under ride in this vehicle".
The reason that Nissan put this in the owner's manual is because they did not install an airbag cut off switch on any of the 2003 350 z automobiles. I've been told that it will be standard in 2004.
As a father of a 2 year old and a 4 year old, I would never have ordered or purchased this automobile if I had known that I could not transport my kids in the vehicle.
I started contacting Nissan customer service on October 15, 2003 regarding this problem. They represented that an airbag cut off switch would be available in November. They made me apply to the Department of Transportation for permission to install the cut off switch in my car. I did receive the written authorization for the installation of the switch. However the switch did not come in November or December despite spending many hours with the dealer and the Nissan representative.
Sometime about January 11, 2003 an airbag cut off switch arrived at the dealer. This was not a factory switch. It was a universal switch about the size of a small brick that is supposed to mount within reason of the passenger. There is no where to mount the switch because it is to big and not designed for this car. In addition they want me to pay $800 for this switch.
On February 8, I wrote Nissan a demand letter under the lemon laws requesting repurchase of the vehicle because it does not comply with the implied warranty of merchantability such that the 350z can not be used for the transporation of human beings under the age of 12.
Today I received a letter from Nissan refusing that request.
What is my next move?
Ben