AngryGirlfriend
Junior Member
What is the name of your state: Wisconsin
I paid money for a logo that was sent through an online logo designer for a small business. They started off communicating well with me and sending me revisions until I finally found a logo I liked. Then, the first weekend I had been working with them, they didn't correspond to me for 96 hours and they have a 48-hour turn-around guarantee. I have now waited 3 weeks for a final logo file that has still not come, which has delayed me in operating my website and losing out on potential customers' business.
No one is responding to any of the MANY emails I have sent and I have not had the $49 returned. Of course, there is no phone number or contact on the site other than a query form.
Thoughts?
I paid money for a logo that was sent through an online logo designer for a small business. They started off communicating well with me and sending me revisions until I finally found a logo I liked. Then, the first weekend I had been working with them, they didn't correspond to me for 96 hours and they have a 48-hour turn-around guarantee. I have now waited 3 weeks for a final logo file that has still not come, which has delayed me in operating my website and losing out on potential customers' business.
No one is responding to any of the MANY emails I have sent and I have not had the $49 returned. Of course, there is no phone number or contact on the site other than a query form.
Thoughts?