uninvisible
Junior Member
Misleading/Lucrative? $175 Vonage Rebate that "Tricks" you into 2 year contract
Pennsylvania!
A rebate posted at: http://www.circuitcity.com/IMAGE/help_and_services/rebates/2007/V0727_031807.pdf lists the following instructions for new customers "to qualify for the $175 rebate:
1. Purchase any Vonage Enabled Device at a www.CircuitCity.com between March 18, 2007 and April 7, 2007.
2. Activate your Vonage service within 15 days of purchase. Your service must remain active for at least 60 days.
3. Complete this form (incomplete forms will not be accepted)
4. Mail the following in one envelope:
• This completed rebate form
• Original or photocopy of your sales receipt/packing slip (circle the qualifying Vonage Enabled Device)
• Original, photocopy or handwritten MAC address label cut from the product’s package (see example)
5. Your submission must be postmarked within 30 days of Vonage service activation. Offer# VON-0727
P.O. Box 5955
Young America, MN 55558-5955
Those are the only requirements listed - wouldn't it be fair to assume this is all a consumer need do to obtain the rebate? This was my thought. However, the top corner lists:
"Must remain a paying Vonage customer for a full 2 years to be valid for this rebate."
What is the difference between being 'qualifying for' and 'being valid for' a rebate? If a customer refused to pay for service for the full two years based on the first clause, what likelihood would he have of winning in arbitration (mandated by Vonage's TOS)? Vonage's terms of service can be found here: http://www.vonage.com/features_terms_service.php
Any advice or places to start looking would be greatly appreciated!
Pennsylvania!
A rebate posted at: http://www.circuitcity.com/IMAGE/help_and_services/rebates/2007/V0727_031807.pdf lists the following instructions for new customers "to qualify for the $175 rebate:
1. Purchase any Vonage Enabled Device at a www.CircuitCity.com between March 18, 2007 and April 7, 2007.
2. Activate your Vonage service within 15 days of purchase. Your service must remain active for at least 60 days.
3. Complete this form (incomplete forms will not be accepted)
4. Mail the following in one envelope:
• This completed rebate form
• Original or photocopy of your sales receipt/packing slip (circle the qualifying Vonage Enabled Device)
• Original, photocopy or handwritten MAC address label cut from the product’s package (see example)
5. Your submission must be postmarked within 30 days of Vonage service activation. Offer# VON-0727
P.O. Box 5955
Young America, MN 55558-5955
Those are the only requirements listed - wouldn't it be fair to assume this is all a consumer need do to obtain the rebate? This was my thought. However, the top corner lists:
"Must remain a paying Vonage customer for a full 2 years to be valid for this rebate."
What is the difference between being 'qualifying for' and 'being valid for' a rebate? If a customer refused to pay for service for the full two years based on the first clause, what likelihood would he have of winning in arbitration (mandated by Vonage's TOS)? Vonage's terms of service can be found here: http://www.vonage.com/features_terms_service.php
Any advice or places to start looking would be greatly appreciated!