C
cg122857
Guest
i have lived in an apartment in missouri for the last 4 yrs. all residents are provided with a storage facility in the basement of our building. the storage facility has the # of the apartment painted on it. when i moved in i was told to only use this space and that i would have to provide a lock for my storage area. my lease states that this storage area will be provided but that management is not responsible for items stored here. when i went downstairs right before halloween to get some decorations out of my storage area i found that my lock had been cut off, my locker emptied and swept clean. when i called the office they said that they had sent flyers to the residents months ago stating that we had to label our lockers with our names. i never received such a flyer nor did anyone even bother to call me to investigate why i did not label th locker. after 4 years of paying my rent on time and having my stuff in the same storage space, no-one even called. they just cut off my lock and threw my things away. when the owner of the complex was informed of what happened he said i should claim it against my renters insurance. i told them i did not think this was fair - why should my premiums go up because of their mistake - and besides the majority of things in the locker did not have any "monetary ' worth. things like my wedding dress i had been saving for the last 24 yrs for my daughter, the art projects my kids had made for the last 19 years, the baby clothes i brought my children home from the hospital in, pictures, keepsakes from my childhood, etc. , things that i believe my renters insurance would not cover anyway. i understand that the lease states they can not be held responsible for items stored in the locker; however, wouldn't this mean they are not responsible for theft or damage? does this statement protect them if they do something this negligent? what rights do i have and what should i ask for in case they ask me what i want them to do about the problem?