What is the name of your state? Michigan
In November of 2002, I signed a one year contract with Nextel. I paid a $200 deposit when I signed up for service. For several months I have been trying to get my $200 from Nextel. Nextel says they do not have any record of me having needed a $200 deposit. I have my reciept, contract and a copy of the check made out to Nextel for $200, I have faxed them these documents several times. This last time they said they could not do anything unless I faxed them a copy of the cashed check from my bank. I closed my account with that bank about 6 months after signing up for service. The bank told me that unless I knew with in 30 days of when I cancelled my bank account they could not give a copy of the cashed check.
Since this issue was not resolved, I cancelled my account recently about 30 days ago. Nextel has since charged me an early termination fee. I have nothing in writting that my contract was extended beyond the 1 year which was up in November of 2003. They are claiming I changed my service and extended my contract by 2 years, I'm not seeing anything in my original contract stating anything about contract extension nor do I recall them stating it on the phone when I changed my plan initially.
Does Nextel even need a copy of the cashed check, isn't a receipt for the deposit from an authorized Nextel dealer enough?
In November of 2002, I signed a one year contract with Nextel. I paid a $200 deposit when I signed up for service. For several months I have been trying to get my $200 from Nextel. Nextel says they do not have any record of me having needed a $200 deposit. I have my reciept, contract and a copy of the check made out to Nextel for $200, I have faxed them these documents several times. This last time they said they could not do anything unless I faxed them a copy of the cashed check from my bank. I closed my account with that bank about 6 months after signing up for service. The bank told me that unless I knew with in 30 days of when I cancelled my bank account they could not give a copy of the cashed check.
Since this issue was not resolved, I cancelled my account recently about 30 days ago. Nextel has since charged me an early termination fee. I have nothing in writting that my contract was extended beyond the 1 year which was up in November of 2003. They are claiming I changed my service and extended my contract by 2 years, I'm not seeing anything in my original contract stating anything about contract extension nor do I recall them stating it on the phone when I changed my plan initially.
Does Nextel even need a copy of the cashed check, isn't a receipt for the deposit from an authorized Nextel dealer enough?